Why Did 24 Hour Fitness Charge Me Twice?

If you’ve been a victim of duplicate charges from 24 Hour Fitness, you’re not alone. Many people have had the same thing happen to them. Here’s what you can do to get your money back.

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Have you ever been unexpectedly charged by a company? It’s frustrating, and can be difficult to get your money back. In this article, we’ll look at why 24 Hour Fitness might charge you twice, and what you can do about it.

24 Hour Fitness is a gym franchise with locations across the United States. According to their website, they offer “convenient locations, personal training services, group exercise classes, and state-of-the-art equipment.” However, some consumers have complained about being unexpectedly charged by 24 Hour Fitness.

One common complaint is that 24 Hour Fitness charges a $39 annual fee, even if you cancel your membership within the first year. Other complaints include being charged for services that were never used, such as personal training sessions or spa treatments. If you’ve been unexpectedly charged by 24 Hour Fitness, there are a few things you can do.

First, try contacting customer service to see if they can refund the charge. If that doesn’t work, you can file a complaint with your state’s attorney general or the Federal Trade Commission. You can also contact your credit card company or bank and ask them to reverse the charge.

If you’ve been unexpectedly charged by 24 Hour Fitness, don’t worry – you have options!

What happened?

Did you recently notice that 24 Hour Fitness charged you twice for your membership dues? If so, you may be wondering what happened and how to get your money back.

It’s possible that 24 Hour Fitness made a mistake when billing you, or that there was an issue with your credit card. If you contact customer service, they should be able to refund the duplicate charge and help you resolve the issue.

Why did this happen?

There are a few reasons this might have happened. If you have more than one membership, it’s possible that you were charged for both memberships. Another possibility is that you were charged for a previous month’s membership and the current month’s membership at the same time. If you think this has happened in error, please contact our customer service department and they will be happy to help resolve the issue.

How can I avoid this in the future?

If you’re a 24 Hour Fitness member, you may have noticed that you were recently charged twice for your membership dues. This is because the gym switched payment processors and your old payment information was not transferred over to the new system.

To avoid this in the future, be sure to update your payment information with the new processor. You can do this by logging into your online account or calling customer service.

What should I do if I’m already a victim?

If you find that you’ve been charged twice for your 24 Hour Fitness membership, the first thing you should do is reach out to customer service. You can do this by calling the customer service number on your statement or by logging into your account online and submitting a ticket.

Once you’ve reached out to customer service, they will help you to resolve the issue. In most cases, they will refund the overcharge and cancel any future automatic payments. If you’re still having trouble, you can also reach out to your bank or credit card company for help.

How can I tell if a charge is legitimate?

If you see a charge on your credit card or bank statement from 24 Hour Fitness that you don’t recognize, there are a few things you can do to check if the charge is legitimate.

First, try to find the charge on your 24 Hour Fitness account online. If you can’t find it, or if the amount charged doesn’t match what you were expecting, call the customer service number on your statement and ask about the charge.

It’s also a good idea to check your credit card or bank statements regularly so that you can spot any unauthorized charges quickly. If you see a charge that you didn’t authorize, call your credit card company or bank immediately to report it.

What are some other common scams?

In addition to the 24 Hour Fitness scam, there are a few other common scams that you should be aware of. These include:

-The “free trial” scam: In this scam, you sign up for a free trial of a product or service, but then you’re automatically charged for the full amount once the trial period is over.

-The “phishing” scam: This is where someone tries to get your personal information (like your credit card number or Social Security number) by pretending to be a legitimate company.

-The “Nigerian prince” scam: In this scam, someone contacts you and asks you to send them money in order to help them transfer a large sum of money out of their country. Of course, you never see that money again.

If you’re ever contacted by someone who is trying to scam you, don’t give them any personal information and report it to the authorities.

How can I protect myself from scams?

When it comes to online fitness, there are a lot of scams out there. Some people will sign up for a free trial and then cancel before the trial is up, only to be charged twice. Others will sign up for a membership and then find that they are being charged for services they didn’t even use.

To protect yourself from these kinds of scams, it’s important to know how to spot them. Here are a few things to look out for:

-Free trials that automatically renew: Many fitness companies offer free trials, but some of them will automatically renew your membership once the trial is up. If you don’t want to continue with the membership, be sure to cancel before the end of the trial period.

-Memberships that auto-renew: Similar to free trials, some memberships will auto-renew once they expire. If you don’t want to continue with the membership, be sure to cancel before it renews.

-Charges for services you didn’t use: Some fitness companies will charge you for services you never used, such as personal training or group classes. If you see charges on your statement for services you didn’t use, call customer service and ask for a refund.

By being aware of these scams, you can protect yourself from being scammed by 24 Hour Fitness or any other fitness company.

What should I do if I think I’m being scammed?

If you think you’re being scammed, there are a few things you can do to protect yourself and your finances.

First, contact the company you believe is scamming you. Explain the situation and ask them to look into it. If they confirm that you’ve been scammed, they may be able to refund your money or take other steps to help you.

Next, file a complaint with the Federal Trade Commission (FTC). The FTC is the primary federal agency that deals with consumer protection, and they will investigate your complaint and take action if they find evidence of fraud.

Finally, you should also alert your local law enforcement officials. They may not be able to do much if the scammer is based in another state or country, but it’s still worth letting them know what happened so they can keep an eye out for similar scams in the future.


After calling customer service and speaking to a representative, it was found that the company had made an error and charged the customer’s account twice for the same service. The representative apologized for the mistake and refunded the overcharge to the customer’s credit card.

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